Funnel & Customer Journey Design
Plan how potential customers move from discovering the business towards an enquiry or purchase.
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Funnel & Systems Development
Build a customer acquisition system where every step works together.
Whether you're building a customer acquisition system from scratch or improving an existing one, I help design, connect and implement the processes that turn interest into enquiries, consultations and customers.
Who it's for
Building something new
You need a customer acquisition system with a clear structure from the start.
Connecting existing processes
Your marketing, website and follow-up are not working together as effectively as they should.
Implementing improvements
You need help developing or connecting customer-facing processes, CRM, booking, lead management or automation.
What we can build or improve
Website Conversion & Lead Capture
Improve the pages, messaging, forms and booking paths that help visitors take the next step.
CRM & Customer Follow-up
Connect lead information, qualification, communication and follow-up processes.
Automation & Implementation
Build and test agreed workflows, integrations and customer communication, working with relevant specialists where needed.
The specific components depend on your business and the agreed project scope.
The system
One system, not separate parts.
- Attract
- Convert
- Follow up
- Sell
Supporting infrastructure
- CRM & Lead Management
- Email & Follow-up
- Automation & Tracking
This shows the type of system that may be designed or developed. Not every project includes every component.
What you'll receive
System Architecture
A clear plan showing how the agreed customer journey and supporting processes fit together.
Implemented Components
The agreed funnel, CRM, follow-up or automation elements, built and connected according to the project scope.
Testing & Handover
Testing of agreed workflows and integrations, with appropriate documentation or guidance.
Specific deliverables are agreed before the project begins.
Before development starts
Every development project begins with understanding your business, the existing processes and what needs to be built or improved. Discovery may be included in the project or agreed as a separate paid phase. A standalone full audit is not required for every development project.
How it starts
- 01Free Project Discussion
- 02Agree on scope and proposal
- 03Invoice and onboarding
Project pricing
Pricing is based on the scope of your project.
Every business has different needs, so the scope, deliverables and project fee are agreed before work begins. Applicable VAT treatment is confirmed in the proposal.
Next step
Let's discuss what your business needs to build or improve.
Tell me what you're planning, and we can discuss the next steps and an appropriate project scope.
Request a Free Project Discussion